Software update to fix Model X airbag issue

Tesla has today informed owners of right-hand drive Model X SUVs of a safety-related recall relating to passenger airbags.

In a notice sent to owners, the company says it has identified an anomaly in the software controlling the passenger airbags in the model. It asks the front passenger seat is not used until a software update, expected to be issued this weekend, has been completed.

A benefit of Tesla’s over-the-air software system is owners will not need to return to a Tesla dealership. Instead, they will just need to accept a prompt to accept the update when it appears on their vehicles control screen.

The issue does not involve the Model S, or left-hand drive Model X.

Tesla says they will not be commenting, other than issuing the letter to customers below:

Although we’re not aware of a single customer car that has had an issue with it, there was an anomaly with the passenger airbag in a right-hand-drive Model X that was part of a routine internal test this week. After reviewing the results of this test, we were able to isolate the anomaly to the software controlling the passenger airbags in right-hand-drive Model X cars only, and we are already developing an over-the-air software update that fixes it. We will be deploying that update to all affected cars this weekend.

There is no need to bring your vehicle into service. All you need to do is accept the over-the-air software update that we will be deploying to your car. In the meantime, as a precaution, we recommend that the front passenger seat of your vehicle not be occupied until the software update is installed.

We apologise for this inconvenience. If you have any questions, please contact us by phone at 0800 005 431 or by email at ServiceHelpAU@tesla.com.