Transforming the digital experience for Renault-Nissan-Mitsubishi customers

The Renault-Nissan-Mitsubishi Alliance has announced the production release of the Alliance Intelligent Cloud, a new platform enabling it to deliver connected services in vehicles sold in nearly all 200 markets.

It says the vehicle programme will be deployed utilising cloud, artificial intelligence (AI) and IoT technologies provided by Microsoft Azure.

Azure provides the Alliance with a global data platform to securely capture, manage and analyse vehicle data to deliver intelligent services based on the vast volume of data created by connected vehicles.

“Today we are deploying a vehicle connectivity platform that will transform the digital experience for customers of Renault, Nissan and Mitsubishi,” says Alliance connect vehicles global vice president Kal Mos.

“Through our collaboration with Microsoft, we are introducing the most powerful and far-reaching connected vehicle platform. Leveraging the size and scale of the Alliance, we have built an intelligent cloud platform that sets the pace for our industry.”

The first vehicles produced with Alliance Intelligent Cloud technology will be the all-new Renault Clio and selected Nissan Leaf models sold in Japan and Europe. These are also the first vehicles powered by the Microsoft connected vehicle platform available to consumers at scale.

Vehicles utilising the Alliance Intelligent Cloud will benefit from seamless access to the internet, providing enhanced remote diagnostics, continuous software deployment, firmware updates as well as access to infotainment services.

The Alliance Intelligent Cloud is a highly-scalable platform and will consolidate multiple legacy connected vehicle solutions with current and future connected car features and business operations that will support mobility services. The data-driven platform will enable advanced AI and analytics scenarios and accelerate time to market for new innovations and business initiatives.

Optimised for speed and efficiency, the Alliance Intelligent Cloud will connect to vehicles and share digital features and future innovations across multiple models and brands for consumers in different regions around the world. Features consolidated onto the connected platform include remote services, proactive monitoring, connected navigation, connected assistance, over-the-air software updates and other customer tailored services.

The Renault-Nissan-Mitsubishi Alliance is taking a unique approach to addressing the business opportunity provided by connected vehicles by owning, operating and designing its own intelligent cloud platform on Azure.

The Alliance Intelligent Cloud is capable of connecting Alliance vehicles with future smart cities infrastructure as it develops and with potential future partners. With this new initiative, any third-party seeking to connect with all legacy and future connected Alliance vehicles will have a single point of contact to partner with.