Neuron adds ‘Follow My Ride’ feature

Neuron Mobility has introduced a Follow My Ride service in Australia and New Zealand, allowing riders to share their trip with friends and family for added safety.

The feature complements the e-scooter’s existing Emergency Button, launched earlier this year to help call emergency services if the e-scooter detects the rider falling off.

The Follow My Ride feature developed from discussions with a female focus group, to provide added security while riding e-scooters alone.

“The new Follow My Ride service has been created in response to feedback and insights directly from our riders,” Neuron Mobility chief executive Zachary Wang says.

“They asked for the option to share their location with friends and family and so we introduced it.”

Riders choose a contact from their phone to share a URL link to a tracking page of their location while on a trip.

The sharing status will always be visible in the app, so riders can see whenever they are sharing their location with a friend.

The location data is only used during the ride, and sharing can be stopped at any time or stops automatically when a trip has ended.

All Neuron’s e-scooters are fitted with an app-controlled Helmet Lock which secures a safety helmet to the e-scooter between trips, electronically releasing it to use at the start of the booking.

Neuron’s N3 e-scooters have Voice Guidance to educate and warn riders to improve safety.