BYD offers flood support for Wellington owners

BYD New Zealand has launched a support package for customers whose vehicles were damaged in the severe flooding that has hit Greater Wellington over the past 48 hours.

The brand, distributed in New Zealand by Ateco, announced on social media Tuesday morning that assistance is available for affected owners, covering roadside callouts, towing services, and vehicle inspections at authorised BYD service centres.

Customers can also access loan vehicles for up to five days through CARBN while processing insurance claims. BYD is directing affected drivers to contact its roadside assistance line on 0800 293 288 or visit their local BYD dealer.

Record rainfall triggers widespread flooding

The support comes as a state of emergency remains active across the Wellington region following record-breaking rainfall that began Sunday night. Mayor Andrew Little says 77mm of rain fell in a single hour early Monday morning, with the southern suburbs bearing the brunt of the deluge.

Fire and Emergency New Zealand responded to more than 150 incidents across Vogeltown, Mornington, Newtown, Berhampore, Kingston and Island Bay. Images of vehicles lifted onto fences by floodwater have circulated widely on social media, highlighting the severity of the flooding.

Red heavy rain warnings remain in force for Wellington and Wairarapa through Tuesday, with further rainfall forecast for the region.

“Our thoughts are with everyone affected by the flooding across Greater Wellington,” BYD New Zealand says in its social media post. “Please stay safe.”