Video:Tesla opens first New Zealand store and service centre

Tesla officially launches its first New Zealand store and service centre in Auckland on June 28 with an evening event for Tesla owners to celebrate.

The 501 Karangahape Road venue then opens to the public on June 29 from 10am.

The centre has two Model S vehicles and a Model X displayed, as well as a signature Tesla ‘skateboard’ chassis, Tesla Powerwall, six supercharging bays and five destination charging stations.
Additional supercharging sites open in Queenstown and Omarama from June 29.

This takes the total supercharging sites in New Zealand to six, with Hamilton, Palmerston North and Taupo already operational.

Destination chargers are also available in more than 75 locations which include shopping centres, hotels, restaurants, resorts and secure parking areas.

The new Auckland centre follows Tesla’s model and is part of its global store and service centre expansion.

Tesla’s retail model, which is direct to the customer, allows for future owners to customise the design of their vehicle and gain advice on the benefits of owning an electric vehicle.

Customers will also be able to view the Tesla home energy product offering which includes its Powerwall and solar panels.

Tesla’s servicing, built on a zero-profit model, ensures owners receive a full understanding of the costs and works being undertaken on their vehicle upfront. That can be done even prior to arrival at the service centre due to remote diagnosis over the air, through the vehicle’s in-built connection.

Tesla Australia and New Zealand senior marketing and communications manager Heath Walker declines to reveal the Auckland centre’s value or Tesla sales details.

But he says there’s strong interest in New Zealand.

He says the centre is available to owners 24-hours, access provided by a code, with customers able to use a lounge with snacks, refreshment and television free.

Model 3 cars can be ordered and Walker expects a right hand drive version to be available in 2019.

He says customers can enjoy “Tesla time” at the new centre where dealer specialists and customers often maintain a long-term relationship.