Neuron offers third party insurance

Neuron Mobility has launched third-party rider liability insurance for e-scooters in Australia and New Zealand.

This extended cover will complement Neuron’s existing public liability insurance, along with the company’s personal accident insurance, giving riders added peace of mind in case of an incident during their ride.

The provision of third-party rider liability insurance goes well beyond what is required by law, Neuron says.

“We are delighted to launch the industry’s first third-party insurance cover for rental e-scooters in Australia and New Zealand,” Neuron Mobility chief executive Zachary Wang says.

“Although there are very few e-scooter incidents involving third parties, we want to give our riders, and the community as a whole, added peace of mind and security.

“We have partnered with the Australian Road Safety Foundation and Brake and they continue to  provide valuable input into how we approach safety.”

Brake director Caroline Perry says Brake knows that being fully covered is a concern for many riders, as well as the wider public.

 “We hope this development will not only help the community to feel reassured that e-scooters on the streets are covered by insurance, but also set a higher standard for operators, and will contribute to driving the e-scooter industry forward.”

The announcement comes during Road Safety Week (May 17-23).

The insurance coincides with the launch of a city-specific in-app rider safety quiz, that promotes responsible riding and rewards users with a $5 credit towards their next trip.

It is also supported by a range of in-person ScootSafe activations in every city that involves ‘Safety Ambassadors’ engaging one-to-one with riders and the general public to educate and highlight the rules and top safety guidelines for riding an e-scooter.